Privacy Policy
At Blue Promise, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Who We Are
Blue Promise is a sole trader business based in the United Kingdom. We are the "data controller" of your personal information.
2. Information We Collect
When you visit our site or make a purchase, we collect the following information:
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Order Information: Your name, shipping address, and email address (so we can send your items).
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Payment Information: We do not see or store your full card details. All payments are processed securely through Wix.
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Device Information: As you browse, our website provider (Wix) may collect standard data like your IP address or browser type to help the site run smoothly.
3. How We Use Your Information
We use your data for the following reasons only:
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To process and ship your order.
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To communicate with you (e.g., sending order confirmations or shipping updates).
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To screen for potential risk or fraud.
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To comply with UK legal requirements (such as tax records).
4. Sharing Your Information
We value your trust and will never sell your personal data. We only share your data with trusted third parties necessary to run the business:
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Wix.com: Our website platform, which hosts our store.
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Payment Processors: Such as google, Apple and Wix to handle transactions securely.
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Delivery Services: Such as Royal Mail, so they can deliver your package.
5. Data Retention
We will keep your order information for our records unless you ask us to delete it, or as required by UK tax law (usually 5-6 years for sales records).
6. Your Rights
If you are a resident of the UK or Europe, you have the right to:
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Access the personal information we hold about you.
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Ask for your information to be corrected, updated, or deleted.
7. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at:
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